At DAMMERX, we are committed to delivering your order safely and on time. Please read our shipping policy below for complete details.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During new product launches or promotional campaigns, processing times may be slightly longer.

Delivery Time

Estimated delivery times within Pakistan:

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–7 business days

Delivery times may vary depending on your location, weather conditions, or courier operations.

Shipping Charges

  • Shipping charges are displayed at checkout before payment.
  • We may offer Free Shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most cities in Pakistan.

Please ensure someone is available to receive and pay for the parcel at the delivery address.

Order Tracking

Once your order has been shipped, you will receive a confirmation message containing your tracking details so you can monitor your shipment.

Failed Deliveries

If the courier is unable to deliver your parcel due to an incorrect address, unavailable recipient, or multiple failed delivery attempts, the order may be returned to us. Additional shipping charges may apply for reshipment.

Address Changes

If you need to change your shipping address after placing an order, please contact our customer support as soon as possible. Address changes can only be made before your order has been dispatched.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package. Include your order number and clear photos of the package and product so we can assist you promptly.

Delivery Delays

While we strive to deliver every order on time, unexpected delays caused by weather conditions, public holidays, courier service disruptions, or other unforeseen circumstances may occur. We appreciate your patience in such situations.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team.